Delete your Euclium Contact account
Last updated: 17 September 2026. This translation is provided for information only; the French version prevails.
This page explains how to request deletion of your account in the Euclium Contact app, published by Euclium (FSC SASU), and what happens to your data.
Request deletion
- From the email address linked to your account, write to admin@euclium.com.
- Use the subject line “Suppression de compte” (account deletion).
- Send the message. No other information is needed.
The sending address lets us verify that the request comes from the account holder. If you no longer have access to that address, write to us from another one and say so: we will ask you for a way to verify your identity.
Timeframe
Your account is deleted within 30 days of receiving your request. We confirm the deletion by email.
Data deleted
- Your user account: email address, name and the company you belong to.
- Your access to the app, which ends when the account is deleted.
Data not deleted with your account
- Crash logs (installation identifier, error message): they contain neither your email address nor your name, and are automatically erased after 12 months.
- Leads and customer records entered in the app: they belong to your company, which is the controller of this data, and remain available to it. Deleting them is your company’s responsibility; they are purged within 30 days after its contract with Euclium ends.
Delete only some data
You can also request deletion of certain data without deleting your account, by writing to the same address and specifying the data concerned.
To learn more about how your data are processed, see the privacy policy.